Resumes & CV records
Resumes
Global Accounts Program
Location:
35 north Lake Ave, Pasadena, CA 91101
Industry:
Computer Networking
Work:
Extreme Networks
Global Accounts Program Avaya
Vice President, Customer Experience Management Startek Jan 2013 - Dec 2013
General Manager - Work at Home Team Time Warner Cable Business Class Jan 2010 - Dec 2012
Regional Vice President, Telesales and Channels Convergys Sep 2007 - May 2010
Vp, Program Management Convergys Jan 2006 - Aug 2007
Business Development and Professional Services Convergys 2000 - 2005
Vice President Marketing Nokia 1996 - 2000
Vice President and General Manager Att Jan 1988 - 1996
Sales and Marketing and Customer Service
Global Accounts Program Avaya
Vice President, Customer Experience Management Startek Jan 2013 - Dec 2013
General Manager - Work at Home Team Time Warner Cable Business Class Jan 2010 - Dec 2012
Regional Vice President, Telesales and Channels Convergys Sep 2007 - May 2010
Vp, Program Management Convergys Jan 2006 - Aug 2007
Business Development and Professional Services Convergys 2000 - 2005
Vice President Marketing Nokia 1996 - 2000
Vice President and General Manager Att Jan 1988 - 1996
Sales and Marketing and Customer Service
Education:
Rider University 1989 - 1990
Bachelors, Bachelor of Science, Finance Fairleigh Dickinson University 1990 - 1990
Master of Business Administration, Masters, Business
Bachelors, Bachelor of Science, Finance Fairleigh Dickinson University 1990 - 1990
Master of Business Administration, Masters, Business
Skills:
Client Acquisition, Account Management, Vars, Call Center, Web Content, Web Marketing and Sales, B2B Marketing and Sales, Cultural Transformation, Telecommunications, Telemarketing, Contract Negotiation, Sales Management, Executive Management, Resellers, Training and Development, Sales Recruitment, Ivr, Business Analysis, Order Management, Billing Systems, Customer Service, Customer Experience, Customer Retention, Upselling, Cross Selling, International Business, Wireless, Team Leadership, Certified Project Manager, India, Europe, Canada, Partner Management, Channel Partners, Channel Sales, Web Design, Digital Marketing, Sales, Salesforce.com, Sales Operations, Business Process Improvement, Cold Calling, Predictive Dialers, Training, Cable Broadband, Save, Hosting, Professional Services, Project Management, Outsourcing
Interests:
Education
Certifications:
Project Management Institute
Project Management Professional
Project Management Professional
Thomas Antunes