Location:
67 Tompkis St, Binghamton, NY
Work:
Modern Marketing Concepts Inc.
Nov 2012 - Jul 2016
Sales and Operations Manager
Synergy Solutions, Inc. - Scottsdale, Az
Sep 2000 - Sep 2012
Call Center Director
Motili
Sep 2000 - Sep 2012
Senior Project Manager
Skills:
Management, Call Center, Workforce Management, Contact Centers, Bpo, Customer Satisfaction, Vendor Management, Customer Experience, Avaya, Customer Service, Inbound Marketing, Technical Support, Service Delivery, Process Improvement, Telecommunications, Performance Management, Ivr, Troubleshooting, Outsourcing, B2B Marketing, B2B Marketing Strategy, Account Management, Project Planning, Project Management, Project Coordination, Call Centers, Sales, Training, Team Leadership, Recruiting, Customer Retention, Call Center Development, Forecasting, Free Quotes, Leadership, Team Building, Marketing Strategy, Program Management, Marketing, Strategic Planning
Interests:
Human Rights
Science and Technology
Children
Disaster and Humanitarian Relief