Industry:
Information Technology And Services
Work:
Ocarina Networks
Global Services Senior Manager
Ocarina Networks
2007 - 2013
Global Services Senior Program Manager
Dell
2006 - 2007
Americas Operations Program Manager
Dell
2004 - 2006
Global Service Desk Consultant
Dell
2003 - 2004
Research Analyst
Education:
Baylor University 2011
Master of Business Administration, Masters, Management
Baylor University 2011
Masters, Business Administration
University of Kentucky 2003
University of Kentucky 2003
Bachelors, Bachelor of Science
Skills:
Program Management, Cross Functional Team Leadership, Business Process Improvement, Process Improvement, Project Management, Vendor Management, Change Management, Management, Cloud Computing, Crm, Pmp, Competitive Analysis, Six Sigma, Operations Management, Team Building, Call Centers, Strategy, Product Management, Business Development, Business Analysis, Project Planning, Team Leadership, Analysis, Consulting, Business Strategy, Outsourcing, Saas, Strategic Planning, Marketing, Entrepreneurship, Service Delivery, Professional Services, Data Center, It Strategy, Data Analysis, It Service Management, Itil, Management Consulting, Software Development, P&L Management, Enterprise Software, Executive Leadership, Global Management, Budget Management, Business Partner Relations, Matrix Management, Organizational Development, Risk Assessment, Futurology, Risk Management
Certifications:
Six Sigma Master Black Belt (Cssmbb)
Program Management Professional (Pmp)
Itil V3