Allen Thurman Hayes DeceasedIdaho, AL

Chief Executive Officer & COO at Root Cause Solutions & Services, LLC

Ponte Vedra Beach, Florida

Management Consulting

Root Cause Solutions & Services, LLC - Jacksonville, Florida Area since Apr 2009
Chief Executive Officer & COO Fortegra Financial Oct 2010 - Jan 2013
Vice President - Operational Excellence OPENLANE Aug 2009 - Oct 2010
Lean Six Sigma Director Hewlett-Packard Nov 2006 - Jan 2009
Lean Six Sigma Deployment Leader 21st Century Insurance 2005 - 2006
Director, Quality and Process Improvement 21st Century Insurance 2003 - 2005
Service Center Site Director Ford Motor Credit Company Jun 2001 - Jun 2003
Director, Customer Relationship Management Gateway 2000 - 2001
Sr. Manager,Six Sigma Ford Motor Credit Company Dec 1998 - Sep 2000
Quality Manager (Master Black Belt) Quaker State Oct 1997 - Dec 1998
Sr. Customer Support Manager GE Capital Aug 1988 - Dec 1997
Client Services Manager

Six Sigma, Lean Manufacturing, Vendor Relationships, Contract Negotiation, Restructuring, Process Improvement, Business Process Improvement, Call Center, Leadership, Operational Excellence, Automotive, Vendor Management, Mergers, CRM, Mergers & Acquisitions, Call Centers, Change Management, Outsourcing, Program Management, Business Transformation, Operations Management, Management

Engineering Technician A at NSK Steering Systems

Bennington, Vermont

Automotive

NSK Steering Systems since Jan 2006
Engineering Technician A NSK Steering systems Jan 2005 - Jan 2006
Team Technician NSK Steering Systems Jun 2002 - Jan 2005
Lead Team Technician

Manufacturing, FMEA, APQP, Troubleshooting, Automotive, Microsoft Office, Microsoft Excel, Lean Manufacturing, Customer Service, Strategic Planning, Negotiation, Product Development

United States

United States

United States

United States