Vijay K Gurbani, 594497 Saint Tropez Dr, Lisle, IL 60532

6819667, Nov 16, 2004

Aug 5, 1999

09/368985

Alec Brusilovsky - Naperville IL
Vijay Kumar Gurbani - Lisle IL
Ajay Jain - Aurora IL
Douglas William Varney - Naperville IL

Lucent Technologies Inc. - Murray Hill NJ

H04L 1264

370354, 370356, 370401, 370466, 379 8817, 37921501

PSTN Internet Notification (PIN) services that can be provided as part of interconnecting IP and Public Switched Telephone Network (PSTN) systems with the intent of converging existing and creating new hybrid PSTN and IP services. PSTN Events Notification, based on well-defined PIN protocols, will promote interoperability of both the networks and systems built by different vendors.

7050810, May 23, 2006

Jul 22, 2002

10/200715

Alec Brusilovsky - Naperville IL, US
Vijay Kumar Gurbani - Lisle IL, US
Ajay Jain - Aurora IL, US
Warren Alan Montgomery - DeKalb IL, US

Lucent Technologies Inc. - Murray Hill NJ

H04Q 7/20
H04M 11/04

455445, 4554561, 455440, 4554042

The instant presence system authoritatively determines the present communication location of a subscriber, who may be at any of a number of possible locations. When the subscriber changes their location, they can use a subscriber communication device that is operational at their new location to update their point of presence on the telephone communication network. The instant presence system enables the communication network to complete a communication connection from a calling party to the called party with certainty. The calling party therefore can reach the called party with certainty by simply dialing a single listed directory number associated with the called party, relying on the instant presence system to complete the call connection to the called party, regardless of the present location of the called party.

8024401, Sep 20, 2011

Jun 3, 2002

10/161040

Vijay K. Gurbani - Lisle IL, US
Suhasini Sabnis - Marlboro NJ, US
Victoria Hiering - Toms River NJ, US
Luis Nieto - Scotch Plains NJ, US
Aniruddha Gokhale - Nashville TN, US
Richard B. Hull - Chatham NJ, US
Reinhard P. Klemm - North Plainfield NJ, US
Bharat Kumar - Bridgewater NJ, US
Gang Zhou - Basking Ridge NJ, US

Alcatel Lucent - Paris

G06F 15/16

709204, 37926501, 37926601

A customer relationship management system is disclosed for matching a given work item with an agent. The system includes a database to hold customer information, agent information, and system information, and a network contact center server operative to receive the given work item from the customer and route it to the agent based at least in part on the information in the database. The network contact center server is configured to control the conduction of an automated web dialogue with the customer via a separate web server and is further configured to control the conduction of an automated voice dialogue with the customer via an interactive voice response system. The automated web dialogue and the automated voice dialogue are thereby both conductable under the control of the network contact center server.

2005003, Feb 17, 2005

Aug 15, 2003

10/641442

Vijay Gurbani - Lisle IL, US
Xian Sun - Darien IL, US

Lucent Technologies, Inc. - Murray Hill NY

H04Q007/20

455445000, 455466000, 455432300

Systems and techniques for routing and transmission of short message service messages are described. A user profile associated with a wireless telephone includes conditions relating to a user's need or desire to receive a text message through a device other than the wireless telephone and the user's preferences in the event of each of the conditions. The conditions include whether a user's instant messaging client is active. If the client is active, the user profile include the address of the client. When a text message arrives for the user at a wireless telephone switching center, the switching center determines if the message is to be sent to the user through the wireless telephone network, through the internet messaging client or both. Depending on the desired routing of the message, the message is transmitted through the wireless network or formatted and sent as an instant messaging message, or both.

2005019, Sep 1, 2005

Feb 27, 2004

10/788620

Vijay Gurbani - Lisle IL, US

H04L012/66

370352000, 370401000

A method is provided for communication between a telephone caller and a callee of the telephone call in the event of an attempted public switched telephone network (PSTN) call within the PSTN. The attempted call may result from deliberate failure of the callee to answer the telephone or may result from a failure of the PSTN to route the call to the callee. The method includes the linking of a public switched telephone network with an Internet domain network via a PSTN/Internet domain network interface; and upon detection of the attempted PSTN call, having the PSTN inform the Internet domain network interface to provide an message in real time to the intended recipient of the PSTN call via an Internet protocol message. In the case of a PSTN network failure to deliver the call, the PSTN may inform the Internet domain network interface to provide the message in real time via an Internet protocol to a caller-selected list of recipients as well as the callee of the PSTN call when an abnormality is detected in the PSTN. In the case where the callee does not wish to be disturbed with a telephone call, the callee can inform at least one of the PSTN or the Internet domain network interface to provide the message to the callee in real time via an Internet protocol.

2005021, Sep 29, 2005

Mar 25, 2004

10/808913

Alec Brusilovsky - Naperville IL, US
Vijay Gurbani - Lisle IL, US
Xian Sun - Darien IL, US

H04J003/24

370474000, 370352000

Presence state information is made available to an Internet user about a public switched telephone network (PSTN) subscriber utilizing a first terminal that does not have direct Internet communications capability. First messages from the PSTN switch providing communication services to the PSTN subscriber are received. The first messages contain call event information. The presence state of the PSTN subscriber is determined based on the call event information. A second message is transmitted using Internet protocol to the Internet terminal of the Internet user, the second message containing the presence state information about the PSTN subscriber.

2007000, Jan 4, 2007

Jul 1, 2005

11/174168

Alec Brusilovsky - Naperville IL, US
Vijay Gurbani - Lisle IL, US

H04B 7/00
H04Q 7/20

455518000

An apparatus in one example has: a telecommunications network structured to allow simultaneous origination of simplex voice communication from one terminal of PTT (Push To Talk) terminals, wireline phone terminals, and multimedia web terminals to a predefined heterogeneous group of PTT terminals, wireline phone terminals, and a multimedia web terminals; and the telecommunications network structured to allow an originating terminal of the PTT terminals, wireline phone terminals, and a multimedia web terminals to receive simplex replies from other of the PTT terminals, wireline phone terminals, and multimedia web terminals.

2009006, Mar 5, 2009

Aug 28, 2007

11/895938

Debra L. Cook - Tinton Falls NJ, US
Vijay K. Gurbani - Lisle IL, US
Thomas B. Reddington - Mountain Lakes NJ, US

H04L 9/32
G06F 17/00

726 6, 726 9

Structures and methods are disclosed for selectively capturing (“peeling”) and replicating (“cloning”) OTP tokens from one device to another while maintaining OTP state. Embodiments described herein provide for sending, from a first device to a second device, state information including for example, a key, a current OTP sequence value and a time to expiry value corresponding to selected tokens to be cloned. The second device thereafter uses the state information to generate OTP sequences corresponding to the selected tokens in time-synchronization with corresponding authentication entities. Additionally, embodiments described herein provide for restoring the OTP sequence corresponding to the selected tokens on the first device following a loss of synchronization of the selected tokens on the first device.