Work:
Bank of America
May 2007 - Sep 2008
Telephony Engineer 2
Healthmarkets, Inc.
May 2007 - Sep 2008
Manager, Helpdesk and Telecommunications
Harris Methodist Health System
Jan 1994 - Mar 1998
Application Programmer
Education:
Tarleton State University 1991 - 1994
Bachelors, Bachelor of Business Administration
Mclennan Community College 1989 - 1991
Associates, Associate of Arts
Skills:
Cisco Technologies, Ivr, Avaya, Visio, Disaster Recovery, Sdlc, Vendor Management, Software Documentation, Genesys, Troubleshooting, Itil, Unified Communications, It Management, Integration, Sharepoint, Data Center, Technical Support, Quality Assurance, T Sql, Databases, Requirements Gathering, Software Development, Microsoft Sql Server, Requirements Analysis, Telephony, Access, Call Centers, Modular Messaging, Nortel, Networking, Active Directory, It Operations, Application Development, Avaya Technologies, Nortel Pbx, Aspect Uip, Cisco