Work:
Vocollect
since Aug 2006
Senior Technical Writer
Management Science Associates
Apr 1999 - Jul 2006
Senior Technical Writer
Management Science Associates
Apr 1997 - Apr 1999
Customer Support Representative
Various
1987 - 1992
Various
Education:
University of Pittsburgh 1982 - 1987
BA, Non-Fiction Writing & History
Skills:
Training, Robohelp, Technical Writing, Online Help, Madcap Flare, Dita Xml, Eclipse, Usability, Ui Design, User Stories, Single Sourcing, Event Photography, Layout, Technical Communication, Agile Methodologies, Software Documentation, User Scenarios, Information Architecture, Information Development, User Centered Design, Requirements Analysis, User Interface Design, Dita, Information Design, User Experience, Task Analysis, Framemaker, Technical Documentation, Xml, Html, Usability Testing
Certifications:
Scrumstudy - Accreditation Body For Scrum and Agile;Download Free Scrum Body of Knowledge(340 Pages), License 82055
Scrum Master Certified
License 82055