Position:
Voice Engineer at World Wide Technology
Industry:
Information Technology and Services
Work:
World Wide Technology
- Bloomington/Normal, Illinois Area since Oct 2012
Voice Engineer
Networking Technologies and Support, Inc.
- Richmond, Virginia Area Nov 2010 - Oct 2012
Voice Network Architect
Responsive Billing Consultants, LLC
Oct 2008 - Sep 2012
Consultant
Concentrix (Cisco TAC Partner)
May 2010 - Oct 2010
VoIP Network Engineer
Pinnacle Technical Resources (AT&T Network Systems)
Oct 2009 - Apr 2010
Network Operations Center Engineer
ITT Technical Institute
Sep 2009 - Oct 2009
Technical Instructor
LANWAN Professionals
Nov 2008 - Aug 2009
IT Consultant
General Electric
Jan 2006 - Oct 2008
Operations Team Leader
University of North Carolina at Wilmington
2004 - 2006
IT Analyst
Lucent Technologies
1979 - 2003
System Verification and Project Manager
Education:
North Carolina State University 1980 - 1988
Master, Electrical Engineering
NC A&T State University 1975 - 1979
Bachelor of Science (BS), Electrical and Electronics Engineering
Skills:
CISSP, CCNP Voice, UCCX Specialist, CCDP, CCNP Certified, CCNA Security, ITIL, Network Design, Network Security, QoS, Voice & Data Convergence, VoIP, Voice of the Customer, Project Management, Product Design, Six Sigma, Customer Support, Field Support, Operations Management, PMP, Pre-Sales Technical Consulting, MSCE Security, MSCE Exchange Server, MSCE Server Networking, Microsoft Servers, CompTIA Network+ Certified, CompTIA Security+ Certified, CompTIA A+ Certification, Cisco Unity Design Specislist, Call Center Development, Cisco Call Manager, Cisco Security, Cisco Routers, Cisco IOS, Call Processing, Vulnerability Assessment, Risk Assessment, Network Administration, Network Architecture, Network Engineering, Technical Writing, Telecommunications Engineering, Test Planning, Test Cases, System Testing, Regression Testing, User Acceptance Testing, IT Management, IT Solutions
Interests:
Systems Engineering, Network Engineering, Cisco CCIE Certification Groups, Business Ventures, Real Estate, Healthcare Information Systems and Billing Acquisition