Yvonne Palacios resumes & CV records
Resumes
Office Technician
Location:
Los Angeles, CA
Industry:
Hospital & Health Care
Work:
Aerotek
Jun 2013 - Mar 2014
Client Services Consultant Jun 2013 - Mar 2014
Office Technician
Client Services Consultant Jun 2013 - Mar 2014
Office Technician
Skills:
Health Insurance, Accurate Data Entry, Process Scheduler, Customer Service, Medical Records, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Call Centers, Dispatching, Education, Sales
Yvonne Palacios
Yvonne Palacios - El Monte, CA
Work:
Aerotek Staffing Agency 2013 to 2000
Clerical/Data Entry/Administration Office Team Staffing Agency - Industry, CA 2012 to 2012
Health Insurance Member Services Representative American Residential Services - Corona, CA 2010 to 2011
Lead Generator Associate Alta MED Health Care Services AmeriCorps - Commerce, CA 2008 to 2009
Project Management Chronic Disease Student Intern Smoking Cessation Los Angeles County Emergency - Commerce, CA 2001 to 2009
Health Services Call Center Psychiatric Student Dispatcher
Clerical/Data Entry/Administration Office Team Staffing Agency - Industry, CA 2012 to 2012
Health Insurance Member Services Representative American Residential Services - Corona, CA 2010 to 2011
Lead Generator Associate Alta MED Health Care Services AmeriCorps - Commerce, CA 2008 to 2009
Project Management Chronic Disease Student Intern Smoking Cessation Los Angeles County Emergency - Commerce, CA 2001 to 2009
Health Services Call Center Psychiatric Student Dispatcher
Education:
Rio Hondo Community College Present 2015
Associate in Psychology
Associate in Psychology
Skills:
Professional telephone demeanor and customer service. Handle multiple screens simultaneously and promptly answer 40 calls. Assist clients with monthly statements, account balances, transfer, eligibility, questions, and inquires. Type 40 wpm Manage e-mails, and type correspondence. General office, fax forms, scans, and verify information for security purposes. Direct urgent unresolved issues to specific department. Request supporting documents, sent out forms, and updated information. Resolve issues and complaints via phone while documenting clients information and concerns. Guide clients through company web portal.