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Rajeev Prakash Kalavar, 502514 Paddock Dr, San Ramon, CA 94583

Rajeev Kalavar Phones & Addresses

San Ramon, CA   

430 Galleria Dr, San Jose, CA 95134   

430 Galleria Dr #5, San Jose, CA 95134   

Fremont, CA   

12113 Metric Blvd, Austin, TX 78758    512-7194939   

3401 Parmer Ln, Austin, TX 78727    512-7194939   

5065 Haven Pl, Dublin, CA 94568    925-3610634   

College Station, TX   

Mentions for Rajeev Prakash Kalavar

Rajeev Kalavar resumes & CV records

Resumes

Rajeev Kalavar Photo 7

Vice President, Product & Operations At Smartzip Analytics

Position:
Vice President, Product & Operations at SmartZip Analytics
Location:
San Francisco Bay Area
Industry:
Internet
Work:
SmartZip Analytics since Oct 2011
Vice President, Product & Operations
SmartZip Analytics Nov 2009 - Oct 2011
Vice President, Engineering & Product Management
The Real Estate eXchange Sep 2006 - Nov 2009
Director, Product Engineering
Visa Feb 2009 - Apr 2009
Consultant, monetization
Avaya 2001 - Dec 2007
Senior Member of Technical Staff
Quintus 1999 - 2001
Senior Software Engineer
Acuity/iChat 1998 - 1999
Software Engineer
Education:
University of California, Berkeley - Walter A. Haas School of Business 2008
Texas A&M University 1996 - 1998
University of Pune 1992 - 1996
Skills:
Product Management, Product Marketing, SaaS, Enterprise Software, Marketing, Digital Marketing, Software Engineering, Team Leadership, Lead Generation, Agile Methodologies, Cross-functional Team Leadership, Product Strategy, User Experience, Operations, Business Strategy, Client Services, Pricing, Contract Negotiation, Demand Generation, Direct Marketing, Advertising, Software Development, XML, Business Development, Strategy, Java Enterprise Edition
Interests:
Entrepreneurship, Business Strategy, Psychology in Management, Pricing Strategies, Branding, Digital Advertising, Big Data, Trends in Enterprise Software Architecture, Digital Photography, Golf, Racquetball
Rajeev Kalavar Photo 8

Principal, Product Management @ Machine Learning Solutions Lab

Location:
2514 Paddock Dr, San Ramon, CA 94583
Industry:
Internet
Work:
Amazon Web Services
Principal, Product Management @ Machine Learning Solutions Lab
Amitree
Chief Product Officer
Smartzip Jan 2016 - Feb 2018
Executive Vice President, Product and Operations
Smartzip Nov 2009 - 2011
Vice President, Engineering
Trexglobal.com Sep 2007 - Nov 2009
Director, Product and Engineering
Avaya 2001 - Dec 2007
Senior Member of Technical Staff
Quintus 1999 - 2001
Senior Software Engineer
Acuity/Ichat 1998 - 1999
Software Engineer
Education:
Pune University 2016 - 2018
Bachelors, Bachelor of Science
University of California, Berkeley 2008 - 2011
Master of Business Administration, Masters, Marketing, Management, Business
Texas A&M University 1996 - 1998
Master of Science, Masters, Computer Engineering
Pune University 1992 - 1996
Bachelors, Bachelor of Science, Electrical Engineering, Electronics
Department of Technology, Savitribai Phule Pune University 1992 - 1996
Bachelors, Bachelor of Science
Haas School of Business
Master of Business Administration, Masters, Marketing
Texas A&M University
Skills:
Product Management, Enterprise Software, Saas, Agile Methodologies, Start Ups, Product Marketing, Cross Functional Team Leadership, Management, Software Development, Strategy, Team Leadership, Cloud Computing, Software Engineering, Leadership, Product Development, Analytics, Crm, Entrepreneurship, Mobile Applications, Customer Relationship Management, User Experience, Business Development, Marketing, Go To Market Strategy, Business Strategy, Lead Generation, Digital Marketing, Strategic Partnerships, Software As A Service, Mobile Devices, Java Enterprise Edition, Demand Generation, Xml, Online Advertising, Ruby on Rails
Interests:
Business Strategy
Pricing Strategies
Entrepreneurship
Big Data
Racquetball
Psychology In Management
Digital Photography
Golf
Branding
Digital Advertising
Languages:
English

Publications & IP owners

Us Patents

Agent Driven Work Item Awareness For Tuning Routing Engine Work-Assignment Algorithms

US Patent:
8116446, Feb 14, 2012
Filed:
Oct 3, 2005
Appl. No.:
11/243435
Inventors:
Rajeev P. Kalavar - San Jose CA, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04M 3/00
US Classification:
37926513, 37926501
Abstract:
Architecture for providing deductive context to a contact center routing engine is provided. Specifically, when a first interaction or set of interactions is received by a first agent and that agent cannot handle part or all of those interactions, before sending those interactions back to the routing engine, the agent can provide additional information enabling the routing engine to use the information when determining the next optimal resource for the grouped interactions.

Intent Based Skill-Set Classification For Accurate, Automatic Determination Of Agent Skills

US Patent:
8238541, Aug 7, 2012
Filed:
Jan 31, 2006
Appl. No.:
11/344733
Inventors:
Rajeev P. Kalavar - San Jose CA, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04M 3/00
US Classification:
37926506, 37926512
Abstract:
The present invention is directed toward a method and system for determining the skill levels of an agent in a contact center. The invention creates a relationship between contact intent and agent skill to help determine agent skills based on successfully completed contacts.

Work Item Relation Awareness For Agents During Routing Engine Driven Sub-Optimal Work Assignments

US Patent:
8073129, Dec 6, 2011
Filed:
Oct 3, 2005
Appl. No.:
11/243436
Inventors:
Rajeev P. Kalavar - San Jose CA, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04M 3/00
US Classification:
37926501, 37926512
Abstract:
In one embodiment, a contact center includes:.

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