Dave Smilie resumes & CV records
Resumes

Quality Systems Engineer
Location:
Philadelphia, PA
Industry:
Telecommunications
Work:
Shell Oil Company
since Jan 2011
Learning Management System Advisor Energy Experts International Oct 2010 - Nov 2010
Project Coordinator Amy's Kitchen Dec 2009 - Sep 2010
Training Product Manager Energy Experts International Aug 2009 - Dec 2009
Database Consultant Newmont Mining Corporation Oct 2007 - Jun 2008
LMS Consultant GreenPoint Mortgage Sep 2005 - Oct 2007
LMS Programmer GreenPoint Mortgage Funding, Inc Dec 2003 - Oct 2007
Help Desk Manager/LMS Programmer GreenPoint Mortgage Dec 2003 - Sep 2005
Help Desk Manager Homecomings Financial Jan 2003 - May 2003
Help Desk Manager North American Mortgage May 2000 - Dec 2002
Help Desk Manager Mindscape Oct 1998 - May 2000
Art Indexing Coordinator Brøderbund Software Feb 1998 - Sep 1998
Product Coordinator Brøderbund Software Jan 1995 - Feb 1998
Help Desk Technician
Learning Management System Advisor Energy Experts International Oct 2010 - Nov 2010
Project Coordinator Amy's Kitchen Dec 2009 - Sep 2010
Training Product Manager Energy Experts International Aug 2009 - Dec 2009
Database Consultant Newmont Mining Corporation Oct 2007 - Jun 2008
LMS Consultant GreenPoint Mortgage Sep 2005 - Oct 2007
LMS Programmer GreenPoint Mortgage Funding, Inc Dec 2003 - Oct 2007
Help Desk Manager/LMS Programmer GreenPoint Mortgage Dec 2003 - Sep 2005
Help Desk Manager Homecomings Financial Jan 2003 - May 2003
Help Desk Manager North American Mortgage May 2000 - Dec 2002
Help Desk Manager Mindscape Oct 1998 - May 2000
Art Indexing Coordinator Brøderbund Software Feb 1998 - Sep 1998
Product Coordinator Brøderbund Software Jan 1995 - Feb 1998
Help Desk Technician
Education:
Sonoma State University 1989 - 1991
California State University-Sacramento 1986 - 1988
Bachelor of Science (B.S.), Business Administration, Management and Operations Santa Rosa Junior College 1984 - 1986
AS, Business
California State University-Sacramento 1986 - 1988
Bachelor of Science (B.S.), Business Administration, Management and Operations Santa Rosa Junior College 1984 - 1986
AS, Business
Skills:
Visio, Vendor Management, Software Documentation, Project Management, Troubleshooting, Access, Training, Technical Support, Management, Testing, Enterprise Software, Microsoft Excel, Help Desk Support, Oracle, Business Analysis, Integration, Projects, Process Improvement, Analysis, Html, Learning Management Systems, Sharepoint, Powerpoint, Technical Writing, System Deployment, Ms Project, It Service Management, Operating Systems, Microsoft Word, It Management, System Administration, Windows Server, Sdlc, Quality Assurance, Outlook, Sumtotal, Saba, Itil, Disaster Recovery, Requirements Analysis, Requirements Gathering, Information Technology, Visual Basic, Frontpage, Dreamweaver, Lectora, Active Directory, Security, Cognos, Spotfire
Interests:
Children
Languages:
English
Awards:
Eagle Scout
Boy Scouts of America
Certified Help Desk Manager
HDI
Boy Scouts of America
Certified Help Desk Manager
HDI
Certifications:
Helpdesk 2000
Certified Help Desk Manager
Certified Help Desk Manager

Dave Smilie
